Components

Government Services

Comprehensive examples of government service applications using Civix UI components, demonstrating real-world workflows and user interactions.

Digital Service Portal

A complete citizen service portal showcasing various government services with bilingual support.

Bangladesh Digital Services Portal

বাংলাদেশ ডিজিটাল সেবা পোর্টাল

Online

Recent Applications

Birth Certificate
ID: BC-2024-001234
Submitted: 2024-01-15 • Expected: 2024-01-25
Processing
Passport Renewal
ID: PP-2024-005678
Submitted: 2024-01-10 • Expected: 2024-02-10
Document Review
Trade License
ID: TL-2024-009876
Submitted: 2024-01-05 • Expected: 2024-01-20
Approved

Application Form Example

A complete application form demonstrating form components, validation, and step-by-step workflow.

Birth Certificate Application / জন্ম নিবন্ধন আবেদনStep 1 of 3

Please provide accurate information as it appears on official documents

1
Personal Info
2
Documents
3
Review

Service Categories

Common government service categories with component integration examples.

Civil Registration

Birth certificates, death certificates, marriage registration

15 active services

Business Services

Trade licenses, business registration, tax certificates

23 active services

Security Services

Police clearance, security verification, background checks

8 active services

Citizen Services

Passport, visa, national ID, social benefits

31 active services

Use Cases

Digital Service Portals

Complete online platforms for citizens to access multiple government services

Application Workflows

Step-by-step application processes with form validation and document upload

Status Tracking Systems

Real-time application tracking with progress indicators and notifications

Document Management

Secure document upload, verification, and digital certificate issuance

Best Practices

User Experience Design

  • • Design intuitive navigation with clear service categories
  • • Provide progress indicators for multi-step applications
  • • Use consistent terminology across all government services
  • • Implement auto-save functionality to prevent data loss

Accessibility & Inclusivity

  • • Provide bilingual support (English and Bengali)
  • • Ensure WCAG 2.1 AA compliance for all interfaces
  • • Support multiple input methods and assistive technologies
  • • Use simple language and avoid technical jargon

Security & Compliance

  • • Implement secure document upload with file validation
  • • Provide audit trails for all user actions and data changes
  • • Use encryption for sensitive personal information
  • • Follow government data protection and privacy guidelines

Usage Guidelines

Do

  • Provide clear service descriptions and requirements upfront
  • Use step-by-step wizards for complex applications
  • Show estimated processing times and fees clearly
  • Provide real-time validation and helpful error messages
  • Include help text and example formats for complex fields
  • Enable users to track application status in real-time

Don't

  • Overwhelm users with too many services on one page
  • Use government jargon without explanations
  • Hide required documents until the end of the process
  • Make users restart applications due to session timeouts
  • Provide vague status updates like "In Progress"
  • Ignore mobile users or provide poor mobile experience

Component Specifications

Detailed specifications and characteristics of the Government Services component for implementation guidance.

SpecificationDetailsPurpose & Usage
Component TypeService Directory InterfaceDisplays and organizes available government services for citizen access
Complexity LevelHighComplex implementation with search, filtering, categorization, and integration features
Service CategoriesLicenses, Permits, Certificates, Applications, Tax services, BenefitsOrganized categorization of government services for easy discovery and access
Search & FilterText search, Category filters, Status filters, Department filters, Priority sortingAdvanced search capabilities to help citizens find relevant services quickly
Service InformationRequirements, Processing time, Fees, Documents needed, Contact detailsComprehensive service details to help citizens prepare and apply efficiently
Integration FeaturesApplication links, Status tracking, Payment integration, Document uploadSeamless integration with service application and processing systems
Accessibility FeaturesScreen reader support, Keyboard navigation, Focus management, Alternative formatsEnsures service accessibility for all citizens including those with disabilities
Language SupportEnglish, Bengali (বাংলা)Bilingual service descriptions and instructions for government applications
Design SystemCard layouts, Icon system, Color coding, Typography hierarchyConsistent with CivixUI design principles and government branding standards
Use CasesService discovery, Application portals, Department directories, Citizen dashboardsCentral hub for citizens to discover and access all government services and applications

Accessibility

  • • Full keyboard navigation support throughout service workflows
  • • Screen reader compatibility with proper ARIA labels and descriptions
  • • High contrast mode support for all interface elements
  • • Bilingual content support with proper language attributes
  • • Clear focus indicators and logical tab order
  • • Alternative text for all images and visual elements
  • • Error messages that are descriptive and actionable
  • • Skip links for users to navigate directly to main content