e-Passport Bangladesh

Government of Bangladesh

Privacy Policy

How we protect and handle your personal information

Last updated: June 13, 2025

Our Commitment to Privacy

The Department of Immigration & Passports, Government of Bangladesh is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use the Bangladesh e-Passport Application Portal.

Information We Collect

Personal Information:

  • Full name, date of birth, and address
  • National ID number and supporting documents
  • Contact information (phone, email)
  • Biometric data (fingerprints, photograph)
  • Payment information for processing fees

Technical Information:

  • IP address and browser information
  • Login timestamps and session data
  • Device information for security purposes

How We Use Your Information

  • Processing your e-Passport application and verification
  • Conducting background checks and security screening
  • Communicating about application status and updates
  • Maintaining system security and preventing fraud
  • Complying with legal and regulatory requirements

Data Protection & Security

Security Measures:

  • 256-bit SSL encryption
  • Multi-factor authentication
  • Regular security audits
  • Secure data centers
  • Access control systems

Information Sharing

  • With government agencies for verification and security checks
  • With authorized third-party service providers under strict contracts
  • When required by law, court order, or legal process
  • To protect national security or prevent fraud
  • With your explicit consent for specific purposes

Your Rights

  • Request access to your personal data we hold
  • Request correction of inaccurate personal data
  • Request a copy of your data in a structured format
  • File complaints about data handling with relevant authorities

Important Information

Data Retention

Personal data is retained as per government regulations and legal requirements, typically for the validity period of your passport plus additional years for security purposes.

Policy Updates

This privacy policy may be updated periodically. Changes will be posted on this page with the effective date.

Contact Information

Email

privacy@epassport.gov.bd

Phone

16345 (9 AM - 5 PM)

Support Hours

Working Days Only